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Privacy Policy

This Privacy Policy describes how Codecanel (“we,” “us,” or “our”) collects, uses, and protects the personal information you (“user” or “you”) provide when using the Codecanel website (the “Site”) and our services. We are committed to safeguarding your privacy and handling your personal information responsibly. By accessing the Site and using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you create an account, make a purchase, or contact us for support, we may collect personal information, including your name, email address, billing address, and payment details. We only collect personal information that is necessary for the purpose of providing our services and improving your user experience.

1.2. Non-Personal Information: We may also collect non-personal information, such as your browser type, IP address, device information, and website usage data. This information is collected automatically through cookies and similar tracking technologies to enhance your browsing experience and improve our services.

2. Use of Information

2.1. Service Delivery: We use your personal information to process your purchases, deliver the plugins you have acquired, and provide customer support. This includes communicating with you regarding your account, orders, and inquiries.

2.2. Site Improvement: We may use your information to analyze user behavior, monitor Site performance, and improve our products, services, and user experience.

2.3. Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and updates. You have the option to opt out of receiving such communications at any time by following the unsubscribe instructions provided in the emails.

2.4. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Information Sharing

3.1. Third-Party Service Providers: We may engage trusted third-party service providers to assist in delivering our services, such as payment processors, hosting providers, or customer support tools. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information in a manner consistent with this Privacy Policy.

3.2. Legal Obligations: We may disclose your information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a court order, or respond to a legal request.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our Site if such a transfer occurs and becomes subject to a different privacy policy.

4. Data Security

4.1. Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission or storage system can be guaranteed to be 100% secure.

4.2. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely dispose of personal information that is no longer needed.

5. Your Rights and Choices

5.1. Account Information: You can review, update, or delete your account information by logging into your account settings on the Site. Please note that deleting your account may result in the loss of certain data associated with your account.

5.2. Marketing Communications: You have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails. However, you may still receive important administrative messages related to your account or transactions.

5.3. Cookie Settings: You can manage your cookie preferences through your browser settings or by using third-party tools. Please note that disabling cookies may affect your browsing experience and limit certain functionalities on the Site.

6. Children’s Privacy

The Site and our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly.

7. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the changes will signify your acceptance of the modified Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details provided on the Site.

Last updated: 20-07-2023

By using the Codecanel Site and our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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